World's Best Receptionist - The David Campbell Trophy, Hosted by the AICR

AICR Congress Geneva – 2021

Geneva Virtual Congress 24th April

GENEVA – With a 100% virtual competition, the International Association of Front Office Managers and Hotel Managers (AICR) crowned the World’s Best Receptionist on 24th April, live online for free.

8 months, a vast number of candidates competed in their countries to become national champions – over 1000 hotels worldwide were able to submit their representatives. The 12 national champions took part in the international final –  to win the David Campbell Trophy”

“The AICR World’s Best Receptionist has become a global competition and receptionists from all around the World are able to show their service skills in front of a renowned jury”. The competition aims to find service excellence – no matter what hotel category and location, regardless of hotel company or hotel school, everyone can become part of the AICR and compete.

With the support of industry sponsors and business partners, we broadcasted the winner’s announcement live on 24th April in a TV show format. This broadcast, for the first time in the competition’s history, opened the competition up to non-AICR members, allowing everyone around the World to participate and celebrate young talent in the hospitality industry.

The AICR International Team


The AICR Virtual Congress took place from 24th of April in Geneva.

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Event Gallery

A collection of image from the virtual live event and the winner Max Vetter from Switzerland.

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The competition was formed in 1995, with a Trophy designed and sponsored by the Paris AICR section, to be presented each year to the Worlds Best Receptionist.

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For over 50 years the AICR ( Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtels ) has developed into a dynamic international organisation represented in 16 countries, 17 sections and continues to grow.

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