World's Best Receptionist - The David Campbell Trophy, Hosted by the AICR

AICR World’s Best Receptionist Wildcard Application Form

    Professional Photograph

    One Page CV

    Candidates should enrol themselves onto S-Rate and encourage real-time customer feedback to support their application:

    Did you enrol on S-Rate

    Terms and Conditions

    • All applicants must hold a permanent or fixed term contract with the nominating Hotel and must be employed as a receptionist or similar throughout the duration of the competition.

    • Rotational programmes are not permitted to enter.

    • Please be aware that you will need to be available to attend the various stages of the competition which runs from June 2024-March 2025.

    • As the competition progresses, we would like permission to use the hotel and candidate’s names on our social media channels.

    • A maximum of two candidates can be nominated per Hotel.

    • Candidates should enrol themselves onto S-Rate and encourage real-time customer feedback to support their application:

    • The candidate is required to attend the competition for the stages mentioned above and if they win, will be required to attend the international competition in March 2025.

    If you have any questions or need any further assistance, please do not hesitate to contact Rachael Stevens, Head of AICR Talent at

    Why not take a look at previous competitions and their winners.

    Good luck and we look forward to receiving your applications!

    Instructions for your video resume:

    1. Introduce yourself, tell us where you work and how long you have worked there.
    2. What is your motivation in joining this competition?
    3. What is your favourite part of your job and why?
    4. If you could have one superpower to help you and your fellow Reception team members, what would it be?
    5. What is the most memorable interaction you have had with a guest that made you proud to be a hotel receptionist?

    Submission of the video resume:

    1. This video resume needs to be a pre-recorded video.
    2. The video should be a minimum of 3 minutes and maximum of 5 minutes long.
    3. The format of the video must be in .mp4 in FULL HD (1080), landscape view, interview style, no background music and no text overlays.
    4. Submit your video via WeTransfer

    Be creative!

    The video should be filmed in an interview style and the camera should only be on the candidate.

    Please wear your uniform and film the video in your workplace.

    Kindly note, this video may be published on our social media platforms and will assist the judges in getting to know the candidates before selecting the semi-finalists.

    WBRC Co-ordinators

    Rachael Stevens


    Postition: Rooms Division Manager, Pennyhill Park

    Sevag Keroghlian


    Postition: Head of Melbourne Campus, The Hotel School Australia, Melbourne, Australia

    Tel: +61 405 208448

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